Delivery

Fast Delivery

We are open Monday - Friday and do our best to pack all orders within 24 hours of receiving them, but occasionally there will be busy days or holidays when this won't be possible.

We ask that customers in the UK allow 7 business days before reporting a parcel as having not arrived. 

COVID UPDATE: Please expect some small delays.

In the UK we dispatch orders using First Class post (Royal Mail). What does this mean? Well, hopefully, that you will be delighted with how quickly you receive your order! 

Free Delivery within the UK

All our prices are fully inclusive of UK First Class postage. If you live in the UK, that's all you will pay.

Overseas Deliveries

Yes, we deliver to almost anywhere in the world (but sadly, not the EU)

Channel Islands: Free delivery

Europe: To some destinations we use a tracked service. There may be free delivery on larger orders, depending on the destination country. The amount payable will be calculated at checkout. All taxes and duties are for the customer's own costs.

EU Customers: From 1 July, 2021, we have had to suspend deliveries into the EU. We are very sorry about this and hope that new Customs mechanisms will soon be in place which will allow small businesses such as ourselves to export to the EU without needing expensive third parties.

USA | Canada: All North American deliveries are made using a tracked service. There may be free delivery on larger orders depending on the destination country. The amount payable will be calculated at checkout. All taxes and duties are for the customer's own costs.

Australasia: All deliveries are made using a tracked service. There may be free delivery on larger orders depending on the destination country. The amount payable will be calculated at checkout. All taxes and duties are for the customer's own costs.

Rest Of The World: All deliveries are made using a tracked service. The amount payable will be calculated at checkout. All taxes and duties are for the customer's own costs.

Import Duty and taxes
Please note that where customs import taxes or duties apply, they are for the customer's own costs. 

If you have any questions, please do not hesitate to contact us on +44 (0)1502 710427 or email info@greenpebble.co.uk