Your legal rights: When you buy goods from a UK business, in law you have a number of rights as a consumer. These include the right to claim a refund or replacement, where the goods are faulty or misdescribed. If you have purchased your items from us directly (online) please call us within 14 days of receipt of the goods on +44 1502 710427 or email us on email@example.com.
If you have purchased your items through a third party, please keep the receipt and original packaging and return the faulty item to that third party.
Our policy: In addition to your legal rights, we want you to be 100% happy with your online purchase. If you are unsatisfied with your products when they arrive please call us within 14 days of receipt of the goods on +44 1502 710427 or email us on firstname.lastname@example.org and we will do everything we can to rectify the situation.